Significant Online Disruption Impacts Many Online Platforms and Mobile Apps

An extensive web failure has impacted many online platforms and apps around the world, as users experiencing troubles accessing the internet due to difficulties at Amazon’s cloud computing service.

The disrupted services include Snapchat, Roblox, Signal, and Duolingo, as well as several Amazon-owned services like its main retail site and the Ring security doorbell company.

Throughout Britain, Lloyds bank was impacted as well as its affiliates Halifax and the Scottish bank, and further notifications of difficulties reaching the HM Revenue and Customs online portal on that morning. Furthermore across the UK, many Ring customers used networks to complain their doorbells were malfunctioning.

In the UK alone, reports of problems on particular applications totaled the tens of thousands for each platform.

Amazon reported that the outage began in the eastern region of the America at Amazon Web Services, a unit that supplies vital online framework for a host of businesses, who utilize resources on Amazon servers. The cloud platform is the world’s largest cloud computing system.

Soon after the start of the day (PDT) in the America (8am BST), officials reported “increased error rates and slowdowns” for the cloud services in a area on the eastern US of the US. The ripple effect appeared to affect apps around the world, with the Downdetector site indicating outages with the corresponding services in multiple continents.

Cisco’s Thousand Eyes, a service that tracks online failures, also reported a rise in issues on Monday morning, including several cases situated in Virginia, the location of the AWS US-East-1 zone where officials confirmed the problems started.

Carly Rojas
Carly Rojas

A passionate food writer and local guide with years of experience exploring Florence's culinary scene.